Product
I have observed that whenever a person has a haircut, the question that is asked when checking out is "Do you need some product?" On the shelves behind the checkout desk are bottles and jars of fragrant potions which make up the "product". Product for curly hair, product for frizzy hair, product for limp hair—well, you get the idea. I always answer politely, "no thank you." And that's it.
I like the guy who cuts my hair. He's quick, doesn't talk much, looks at the way my hair is behaving (and it does seem to have a mind of its own these days) before he hands me over to Samantha to wash it. Last time I was in his chair, he muttered, "You have dry scalp." Samantha who was standing near by agreed. He poked around until I dared ask, "You mean dandruff?" He acquiesced. Head and shoulders, have you let me down? Andy and Samantha agreed I needed product. I supposed I agreed too.
Fast forward to checkout desk. Samantha hands me a small, neat bag with a shampoo, conditioner and stuff you rub in. I have product! I always write a check. Quick and easy because it is always the same amount. This time the bill was twice as much and then some. I'm a coward: I paid it. But they are not going to catch me napping again. "Product? No thank you."
1 comment:
This would annoy me too and I wouldn't go there again!
I find that happens in shoe shops...... they say you need special creams and polishes and rain guard. Now even Pound Shops ask if you want phones topping up or stamps.
If we needed these things then we would have asked.
Maggie x
Nuts in May
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